We do not offer direct purchase from our website (do not look for any links) and we ask all participants to contact us within.
For your convenience and satisfaction we do accept merchandise return if for any reason it did not meet your expectation and as long as it complies with our return policy
No returns on manuals or lamps.1
If you decide to return your purchase, please notify us within 3 days from package arrival date and make the arrangement for shipping it back.
All returns must be ship back in same condition as they were sent out.
All returns must arrive within 7 days period from return approval date.
Any violation of these terms and conditions are subject to reject returns and/or denied refund.
We are not responsible for lost or damaged returned merchandise and suggest insuring every package.
We back up most of our selling items in new condition with 30 days warranty1. Remote devices carry 7 days warranty.
Please contact us for details prior purchase to verify.
We will issue the refund for the price of merchandise within 3 days from date of package return and condition of returns meets our requirements. No refund will be issued on S/H.
If payment was accepted thru PayPal, we reserve the right to keep their service charge fees.
We accept many convenient methods of payments:
We guarantee shipment within 48 hours after receiving the fund
Tracking number will be provided via e-mail on same day of shipping.
We can arrange other shipping services, based on buyer preference (please contact us within)2.
We are offering flat rate S/H charge within 48 states (USPS First Class mail with delivery confirmation) for single RC and single paper book manual.4 *Insurance is optional at buyer discretion for extra charge.
Other purchases shipping cost will be calculated based on weight, destination address and shipping carrier
We do charge handing! (small charge depending on destination) 5
Feel FREE to e-mail us with your request or inquiry: firstname.lastname@example.org
1Some exceptions apply
2International shipping can be arranged.
3No refund on shipping and handling charge. Return�s shipping cost is the sender�s responsibility.
4 S/H for single RC is set to $8.50. Single paper manual weight under 13 oz. S/H is $6.00 otherwise $7.50. *Insurance purchase is optional.
5Handling fees are $3.00 for USA and $5.00 rest of the World.